Engo's ice resurfacing machines and dasher board systems are renowned for their longevity, and for good reason. From the design phase onward, we prioritize durability and carefully consider maintenance and operating costs.
We meticulously choose suppliers and materials, giving preference to recycled materials to promote a sustainable value-added cycle. This ethos extends to our machines, which not only deliver maximum energy efficiency and minimized consumption but also offer economy without sacrificing performance.
You can access our sustainability report, prepared in accordance with the GRI standard, on our website.
Customer service is at the center of everything we do!
We prioritize providing our customers with professional support before, during, and after their purchase. We consider special customer requirements from the early stages of production. Alongside low maintenance and service costs, all spare parts are readily available. Our service team and technicians ensure professional and courteous assistance. We're committed to being there for our customers, offering support not only during commissioning but also throughout regular maintenance.
Spare parts can be easily ordered from our service and after-sales team. Our spare parts warehouses, located at our headquarters in Varna (IT) and branches in Karlstad (SWE), Zhangjiakou (CN), and Mississauga (CA), ensure short waiting times and rapid processing of inquiries thanks to automated systems.
Additionally, our service and after-sales team can readily provide maintenance and inspection templates, along with all relevant documents for Engo products. Technical information, operating instructions, manuals, circuit diagrams, and spare parts catalogues are also available upon request from our team.